Saniflo Toilet macerator · your observations
The appliance and its connections belong together.
Give the macerator label and the sanitary fittings connected to it. A WC macerator differs from a greywater pump; do not assume every product accepts the same waste.
The unit continues running
Explain which connected fitting was last used and when the behaviour began. Incoming flow, activation or pumping may need assessment. Stop connected use if waste backs up; do not open the casing or add chemicals.
The controls do not respond
Does the panel remain dark, or is it illuminated but unresponsive? Include any recent interruption. Leave electrical housings closed and do not attempt live measurements.
If the symptom has returned
Mention whether previous work was carried out and what changed afterwards, using dates or documents you actually have. A similar symptom does not necessarily share the same cause.
Before sharing a photograph
Show the relevant display or fitted position and check that private documents are outside the frame. Avoid unsafe demonstrations to make a clearer picture.
The Saniflo reference
Saniflo is part of SFA’s product naming, while Saniplus, Sanitop and similar names identify product families. WC macerators, greywater pumps and lifting stations are distinct applications.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.