Saniflo Toilet macerator · your observations
The appliance and its connections belong together.
Give the macerator label and the sanitary fittings connected to it. A WC macerator differs from a greywater pump; do not assume every product accepts the same waste.
The unit continues running
Explain which connected fitting was last used and when the behaviour began. Incoming flow, activation or pumping may need assessment. Stop connected use if waste backs up; do not open the casing or add chemicals.
A symbol or message is present
Photograph a safely visible display or transcribe every character. Keep letters, zeroes and punctuation with the exact model; a similar code from another product is not a diagnosis.
If ordinary use is inconsistent
A few notes of setting, stage and outcome can help. One successful use between faults is useful context, not proof that the problem is resolved.
If you are considering a replacement
Discuss the existing connections, fitted space and actual product. Similar dimensions or a shared badge do not prove interchangeability.
The Saniflo reference
Saniflo is part of SFA’s product naming, while Saniplus, Sanitop and similar names identify product families. WC macerators, greywater pumps and lifting stations are distinct applications.
At your Westcombe Park address
Give the full service postcode and describe the actual fitted access in Westcombe Park. SE3 is a broad postal reference. This guide does not establish a separate branch, service boundary or agreed attendance.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.