Blackheath video guide

The connected macerator system

Listen to the British narration, switch on English captions or read the transcript below.

Original promotional imagery with a generated moving appliance scene. No customer-job footage or exact manufacturer product is depicted.

Transcript

Keep the macerator model and its connected fittings together. A toilet macerator is different from a greywater only pump. If waste backs up, stop using the connected fittings. Do not open the casing or add drain chemicals. Tell Blackheath Appliance Care what changed, so the actual unit and requested work can be checked.