Sharp Tumble dryer · your observations
Follow the programme through to the laundry.
Name vented, condenser or heat-pump format and describe the last load. Finishing too soon, failing to turn and finishing with damp clothes are distinct observations.
A symbol or message is present
Photograph a safely visible display or transcribe every character. Keep letters, zeroes and punctuation with the exact model; a similar code from another product is not a diagnosis.
Liquid appears outside its normal path
Describe the earliest visible point and the stage when you noticed it. Do not move connected appliances to follow a leak, and stop use where liquid approaches electrical equipment.
When another person noticed it first
Retain their description of the setting and result rather than replacing it with a guessed cause. The original observation can help establish the sequence.
When the model is hard to reach
Existing receipts, manuals or a safely visible label may help identify the product. Do not move a connected appliance just to expose the rating plate.
The Sharp reference
Retain the complete Sharp label and product ending, with the actual appliance type. A badge can cover different or historical products; it does not confirm current production, parts stock or acceptance of all models.
At your Blackheath address
Give the full service postcode and describe the actual fitted access in Blackheath. SE3 is a broad postal reference. This guide does not establish a separate branch, service boundary or agreed attendance.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.