Enquiry preparation
Tumble dryer: describe the installation you have
For a tumble dryer enquiry: Explain whether the appliance has a furniture front, is stacked, is built into a cabinet or stands free. Leave connected equipment and surrounding furniture in place.
We agree suitable work and arrangements for your actual appliance.
For the appliance you actually own
Name vented, condenser or heat-pump format and describe the last load. Finishing too soon, failing to turn and finishing with damp clothes are distinct observations.
How this supports the discussion
The tumble dryer reference, fitting and observation allow a more specific discussion. They do not establish a failed part or guarantee a repair.
Confirm the proposed attendance
Confirm suitable work, proposed charges and access with the team. An enquiry notebook is preparation, not a reserved visit.