Haier Washer-dryer · your observations
A wash result is not a drying result.
Tell us whether the wash completed before the drying difficulty. Include dry-only or combined selection, load and any remaining water rather than simply saying the machine is cold.
Drying leaves a different result
Describe the drying programme, amount of laundry and whether drainage completed. Airflow, sensing and temperature regulation can require assessment without assuming a particular component has failed.
It behaves normally between problems
Retain the selected mode and conditions on the occasions when it changes. An intermittent problem cannot be ruled out by one successful operation.
Where fitted access is limited
Describe the surrounding units, furniture panel or stack. Keep connected equipment in its normal position while asking about the proposed work.
If you are considering a replacement
Discuss the existing connections, fitted space and actual product. Similar dimensions or a shared badge do not prove interchangeability.
The Haier reference
Retain the complete Haier label and product ending, with the actual appliance type. A badge can cover different or historical products; it does not confirm current production, parts stock or acceptance of all models.
At your Lewisham address
Give the full service postcode and describe the actual fitted access in Lewisham. SE13 is a broad postal reference. This guide does not establish a separate branch, service boundary or agreed attendance.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.