Fridgemaster Fridge-freezer · your observations
Compare the compartments without taking them apart.
Describe the fridge and freezer independently, noting warnings and visible changes. American-style, side-by-side and all sealed refrigerant-circuit work are excluded.
The two compartments differ
Record each compartment’s display and visible condition. Suitable control, airflow or defrost enquiries are distinct from excluded compressor and sealed-system work.
A symbol or message is present
Photograph a safely visible display or transcribe every character. Keep letters, zeroes and punctuation with the exact model; a similar code from another product is not a diagnosis.
When the display and behaviour disagree
Explain both what the panel shows and what the appliance actually does. A normal-looking display does not rule out a change in operation.
Where fitted access is limited
Describe the surrounding units, furniture panel or stack. Keep connected equipment in its normal position while asking about the proposed work.
The Fridgemaster reference
Retain the complete Fridgemaster label and product ending, with the actual appliance type. A badge can cover different or historical products; it does not confirm current production, parts stock or acceptance of all models.
At your Kidbrooke address
Give the full service postcode and describe the actual fitted access in Kidbrooke. SE3 is a broad postal reference. This guide does not establish a separate branch, service boundary or agreed attendance.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.