Caple Tumble dryer · your observations
Follow the programme through to the laundry.
Name vented, condenser or heat-pump format and describe the last load. Finishing too soon, failing to turn and finishing with damp clothes are distinct observations.
Liquid appears outside its normal path
Describe the earliest visible point and the stage when you noticed it. Do not move connected appliances to follow a leak, and stop use where liquid approaches electrical equipment.
Operation ends before you expect
Say what was selected, how far it progressed and whether a message appeared. Describe the last ordinary use without repeatedly restarting equipment that leaks, trips or behaves unsafely.
When the model is hard to reach
Existing receipts, manuals or a safely visible label may help identify the product. Do not move a connected appliance just to expose the rating plate.
If you are considering a replacement
Discuss the existing connections, fitted space and actual product. Similar dimensions or a shared badge do not prove interchangeability.
The Caple reference
Retain the complete Caple label and product ending, with the actual appliance type. A badge can cover different or historical products; it does not confirm current production, parts stock or acceptance of all models.
At your Lee address
Give the full service postcode and describe the actual fitted access in Lee. SE12 is a broad postal reference. This guide does not establish a separate branch, service boundary or agreed attendance.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.