Candy Tumble dryer · your observations
Follow the programme through to the laundry.
Name vented, condenser or heat-pump format and describe the last load. Finishing too soon, failing to turn and finishing with damp clothes are distinct observations.
Liquid appears outside its normal path
Describe the earliest visible point and the stage when you noticed it. Do not move connected appliances to follow a leak, and stop use where liquid approaches electrical equipment.
A symbol or message is present
Photograph a safely visible display or transcribe every character. Keep letters, zeroes and punctuation with the exact model; a similar code from another product is not a diagnosis.
Where entry needs arranging
Explain the property’s real access arrangements and who can authorise work. A broad locality name does not describe the fitted position or the permission to proceed.
If you are considering a replacement
Discuss the existing connections, fitted space and actual product. Similar dimensions or a shared badge do not prove interchangeability.
The Candy reference
Retain the complete Candy label and product ending, with the actual appliance type. A badge can cover different or historical products; it does not confirm current production, parts stock or acceptance of all models.
At your Charlton address
Give the full service postcode and describe the actual fitted access in Charlton. SE7 is a broad postal reference. This guide does not establish a separate branch, service boundary or agreed attendance.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.