Vacuum cleaner · your observations
Which cleaning function is different?
Keep power, suction, brush movement and charging separate in the account. Discuss the actual model and work first; these guides do not promise service for every small appliance.
Cleaning performance has fallen
Record whether brush movement, power or warnings change with the suction. Follow only the manufacturer’s normal user-care instructions; battery and electrical housings stay closed.
It behaves normally between problems
Retain the selected mode and conditions on the occasions when it changes. An intermittent problem cannot be ruled out by one successful operation.
When the display and behaviour disagree
Explain both what the panel shows and what the appliance actually does. A normal-looking display does not rule out a change in operation.
If ordinary use is inconsistent
A few notes of setting, stage and outcome can help. One successful use between faults is useful context, not proof that the problem is resolved.
At your Catford address
Give the full service postcode and describe the actual fitted access in Catford. SE6 is a broad postal reference. This guide does not establish a separate branch, service boundary or agreed attendance.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.