Enquiry preparation
Vacuum cleaner: record the product identity
For a vacuum cleaner enquiry: Copy the full reference from existing paperwork or a safely visible label. Include the variant ending and any product or service code instead of relying on the front badge.
We agree suitable work and arrangements for your actual appliance.

For the appliance you actually own
Keep power, suction, brush movement and charging separate in the account. Discuss the actual model and work first; these guides do not promise service for every small appliance.
How this supports the discussion
The vacuum cleaner reference, fitting and observation allow a more specific discussion. They do not establish a failed part or guarantee a repair.
Confirm the proposed attendance
Confirm suitable work, proposed charges and access with the team. An enquiry notebook is preparation, not a reserved visit.