Fridge · your observations
Keep the cooling change specific.
Note the actual display or safely visible thermometer reading and describe door closure or visible frost. We assess suitable conventional domestic non-sealed-system enquiries.
The fridge temperature has changed
Keep actual readings and their times where safely available. Air movement or controls can be relevant to assessment; the observation does not confirm a compressor or refrigerant failure.
It behaves normally between problems
Retain the selected mode and conditions on the occasions when it changes. An intermittent problem cannot be ruled out by one successful operation.
When the model is hard to reach
Existing receipts, manuals or a safely visible label may help identify the product. Do not move a connected appliance just to expose the rating plate.
If you are considering a replacement
Discuss the existing connections, fitted space and actual product. Similar dimensions or a shared badge do not prove interchangeability.
At your Kidbrooke address
Give the full service postcode and describe the actual fitted access in Kidbrooke. SE3 is a broad postal reference. This guide does not establish a separate branch, service boundary or agreed attendance.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.