Enquiry preparation
Fridge: describe the installation you have
For a fridge enquiry: Explain whether the appliance has a furniture front, is stacked, is built into a cabinet or stands free. Leave connected equipment and surrounding furniture in place.
We agree suitable work and arrangements for your actual appliance.
For the appliance you actually own
Note the actual display or safely visible thermometer reading and describe door closure or visible frost. We assess suitable conventional domestic non-sealed-system enquiries.
How this supports the discussion
The fridge reference, fitting and observation allow a more specific discussion. They do not establish a failed part or guarantee a repair.
Confirm the proposed attendance
Confirm suitable work, proposed charges and access with the team. An enquiry notebook is preparation, not a reserved visit.