Fridge · your observations
Keep the cooling change specific.
Note the actual display or safely visible thermometer reading and describe door closure or visible frost. We assess suitable conventional domestic non-sealed-system enquiries.
The fridge temperature has changed
Keep actual readings and their times where safely available. Air movement or controls can be relevant to assessment; the observation does not confirm a compressor or refrigerant failure.
Liquid appears outside its normal path
Describe the earliest visible point and the stage when you noticed it. Do not move connected appliances to follow a leak, and stop use where liquid approaches electrical equipment.
If ordinary use is inconsistent
A few notes of setting, stage and outcome can help. One successful use between faults is useful context, not proof that the problem is resolved.
Before obtaining a component
Ask the team to assess the actual product and proposed work. A web symptom or code from another family is not a reliable order for parts.
At your Greenwich Peninsula address
Give the full service postcode and describe the actual fitted access in Greenwich Peninsula. SE10 is a broad postal reference. This guide does not establish a separate branch, service boundary or agreed attendance.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.