Enquiry preparation
Fridge-freezer: plan access for the agreed work
For a fridge-freezer enquiry: Mention actual steps, entry controls and restrictions at the property. Clear ordinary belongings but do not disconnect or reposition the appliance unless agreed separately.
We agree suitable work and arrangements for your actual appliance.
For the appliance you actually own
Describe the fridge and freezer independently, noting warnings and visible changes. American-style, side-by-side and all sealed refrigerant-circuit work are excluded.
How this supports the discussion
The fridge-freezer reference, fitting and observation allow a more specific discussion. They do not establish a failed part or guarantee a repair.
Confirm the proposed attendance
Confirm suitable work, proposed charges and access with the team. An enquiry notebook is preparation, not a reserved visit.