Cookology Dishwasher · your observations
Trace the last programme in plain words.
A dishwasher that never fills presents a different account from one that washes then retains water. State the last familiar stage, displayed message and fitted arrangement.
Water is visible after the programme
Tell us whether the programme declared completion or stopped midway. The drain route, pump and water-level information may need assessment; leave integrated equipment in position.
Liquid appears outside its normal path
Describe the earliest visible point and the stage when you noticed it. Do not move connected appliances to follow a leak, and stop use where liquid approaches electrical equipment.
Where several functions are involved
Separate the affected function from those that still respond. Keep each observation in its own sentence rather than combining them into a component diagnosis.
When the last use followed an interruption
State the interruption and what happened next, without treating the timing as proof. The model and ordinary operating sequence still matter.
The Cookology reference
Retain the complete Cookology label and product ending, with the actual appliance type. A badge can cover different or historical products; it does not confirm current production, parts stock or acceptance of all models.
At your Greenwich address
Give the full service postcode and describe the actual fitted access in Greenwich. SE10 is a broad postal reference. This guide does not establish a separate branch, service boundary or agreed attendance.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.