CDA Washing machine · your observations
Where did the wash get to?
Describe the moment the wash changed: before filling, during drum movement or while emptying. Keep the exact programme and warning with the full product reference.
The drum emptied but the load stayed wet
Distinguish a missed spin after emptying from retained water. Load balance, drive or control behaviour may be relevant, but the wet load does not identify a failed motor.
A sound has changed
Explain whether the sound starts immediately or at a later stage, using words such as buzz, scrape, tap or rattle. Burning, smoke or uncontrolled movement mean stopping use, not making a demonstration.
When the display and behaviour disagree
Explain both what the panel shows and what the appliance actually does. A normal-looking display does not rule out a change in operation.
Where entry needs arranging
Explain the property’s real access arrangements and who can authorise work. A broad locality name does not describe the fitted position or the permission to proceed.
The CDA reference
Retain the complete CDA label and product ending, with the actual appliance type. A badge can cover different or historical products; it does not confirm current production, parts stock or acceptance of all models.
At your Kidbrooke address
Give the full service postcode and describe the actual fitted access in Kidbrooke. SE3 is a broad postal reference. This guide does not establish a separate branch, service boundary or agreed attendance.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.