Bosch Washing machine · your observations
Where did the wash get to?
Describe the moment the wash changed: before filling, during drum movement or while emptying. Keep the exact programme and warning with the full product reference.
The water has not gone away
A water-filled drum can prevent the machine proceeding to spin. Keep the door status and warning. The drain route, pump and level information may need assessment; do not force a locked door.
Liquid appears outside its normal path
Describe the earliest visible point and the stage when you noticed it. Do not move connected appliances to follow a leak, and stop use where liquid approaches electrical equipment.
If you are considering a replacement
Discuss the existing connections, fitted space and actual product. Similar dimensions or a shared badge do not prove interchangeability.
When the last use followed an interruption
State the interruption and what happened next, without treating the timing as proof. The model and ordinary operating sequence still matter.
The Bosch reference
Retain the complete Bosch label and product ending, with the actual appliance type. A badge can cover different or historical products; it does not confirm current production, parts stock or acceptance of all models.
At your Kidbrooke address
Give the full service postcode and describe the actual fitted access in Kidbrooke. SE3 is a broad postal reference. This guide does not establish a separate branch, service boundary or agreed attendance.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.