Bosch Dishwasher · your observations
Trace the last programme in plain words.
A dishwasher that never fills presents a different account from one that washes then retains water. State the last familiar stage, displayed message and fitted arrangement.
Water is visible after the programme
Tell us whether the programme declared completion or stopped midway. The drain route, pump and water-level information may need assessment; leave integrated equipment in position.
A sound has changed
Explain whether the sound starts immediately or at a later stage, using words such as buzz, scrape, tap or rattle. Burning, smoke or uncontrolled movement mean stopping use, not making a demonstration.
When another person noticed it first
Retain their description of the setting and result rather than replacing it with a guessed cause. The original observation can help establish the sequence.
Before obtaining a component
Ask the team to assess the actual product and proposed work. A web symptom or code from another family is not a reliable order for parts.
The Bosch reference
Retain the complete Bosch label and product ending, with the actual appliance type. A badge can cover different or historical products; it does not confirm current production, parts stock or acceptance of all models.
At your Lewisham address
Give the full service postcode and describe the actual fitted access in Lewisham. SE13 is a broad postal reference. This guide does not establish a separate branch, service boundary or agreed attendance.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.