Oven · your observations
A cooking mode gives the enquiry a focus.
Record the cavity, temperature setting and mode that was in use. A lit display or running fan can coexist with a heating problem on a particular function.
One cooking function is not heating
Record the mode and cavity, including whether other ordinary functions still respond. Heating, switching and temperature regulation may need assessment; working lights do not establish a sound heating circuit.
A sound has changed
Explain whether the sound starts immediately or at a later stage, using words such as buzz, scrape, tap or rattle. Burning, smoke or uncontrolled movement mean stopping use, not making a demonstration.
If you are considering a replacement
Discuss the existing connections, fitted space and actual product. Similar dimensions or a shared badge do not prove interchangeability.
Where several functions are involved
Separate the affected function from those that still respond. Keep each observation in its own sentence rather than combining them into a component diagnosis.
At your Shooters Hill address
Give the full service postcode and describe the actual fitted access in Shooters Hill. SE18 is a broad postal reference. This guide does not establish a separate branch, service boundary or agreed attendance.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.