Oven · your observations
A cooking mode gives the enquiry a focus.
Record the cavity, temperature setting and mode that was in use. A lit display or running fan can coexist with a heating problem on a particular function.
One cooking function is not heating
Record the mode and cavity, including whether other ordinary functions still respond. Heating, switching and temperature regulation may need assessment; working lights do not establish a sound heating circuit.
Liquid appears outside its normal path
Describe the earliest visible point and the stage when you noticed it. Do not move connected appliances to follow a leak, and stop use where liquid approaches electrical equipment.
When the display and behaviour disagree
Explain both what the panel shows and what the appliance actually does. A normal-looking display does not rule out a change in operation.
If you are considering a replacement
Discuss the existing connections, fitted space and actual product. Similar dimensions or a shared badge do not prove interchangeability.
At your Chinbrook address
Give the full service postcode and describe the actual fitted access in Chinbrook. SE12 is a broad postal reference. This guide does not establish a separate branch, service boundary or agreed attendance.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.