Cooker hood · your observations
What changed in the airflow or lighting?
Explain whether the fan responds at each normal setting, whether the lights respond and whether the hood recirculates air or has an outside duct.
Air movement seems reduced
Describe the fan response separately from the amount of airflow. Filter arrangement, controls and the installed air route can matter; do not climb onto a worktop to remove the hood.
It behaves normally between problems
Retain the selected mode and conditions on the occasions when it changes. An intermittent problem cannot be ruled out by one successful operation.
Before sharing a photograph
Show the relevant display or fitted position and check that private documents are outside the frame. Avoid unsafe demonstrations to make a clearer picture.
When the last use followed an interruption
State the interruption and what happened next, without treating the timing as proof. The model and ordinary operating sequence still matter.
At your Grove Park address
Give the full service postcode and describe the actual fitted access in Grove Park. SE12 is a broad postal reference. This guide does not establish a separate branch, service boundary or agreed attendance.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.