Enquiry preparation
Cooker: frame the useful detail
For a cooker enquiry: The normal fitted position, an accessible label and a visible warning can be helpful. Avoid personal documents in the frame and do not remove covers or pull equipment out.
We agree suitable work and arrangements for your actual appliance.
For the appliance you actually own
Separate hob, grill and oven behaviour, and give the fuel arrangement. Gas-related work must be agreed individually; gas conversions and AGA repairs are outside our service.
How this supports the discussion
The cooker reference, fitting and observation allow a more specific discussion. They do not establish a failed part or guarantee a repair.
Confirm the proposed attendance
Confirm suitable work, proposed charges and access with the team. An enquiry notebook is preparation, not a reserved visit.